Search
Filters

Shipping & Returns

Warranty & Returns

At SPORFF.com, we strive to achieve 100% customer satisfaction.  If you are experiencing any issues with any of our products, contact our Warranty and Returns department using the information below. You will generally get the fastest response to your inquiry by sending an email to support@sporff.com.



Returns & Warranty-Replacements

Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, SPORFF.com will accept qualified and conforming products for replacement for the period of 90 days. An order may be refunded only within 14 days of the original purchase date. All shipping charges are non-refundable.  Send Email with your name, invoice number, and details about the return to: support@sporff.com

All returned products will be thoroughly inspected and a determination will be made if eligibility and conforming requirements are met. Products must be in ‘Like New’ condition and free from damage of any type, including, but not limited to dents, scratches, cracks, abuse, defacement or indication of removed screws/fasteners or seals. 

In the event that the product you are returning does NOT meet the requirements described in this document, we will:
1) Photograph the merchandise and packaging, and prepare a detailed summary of our determination as to why the return was denied
2) The product(s) deemed ineligible for return will be returned to you.

If SPORFF.com, at our sole discretion, decides to accept a non-qualified item for return, a restocking fee of up to 25% will be assessed.

Return processing may take up to 5 business days from the time your product is received by SPORFF.com.

When returning an item, the following will apply:

All shipping fees are the responsibility of the customer.

SPORFF.com shall not be held liable for packages lost in transit.

Order is less than 30 days old
If the order is less than 30 days old, the customer must contact SPORFF.com by email and request a return label by email or by mail. The customer may use this label to return the item to SPORFF.com free of charge. After the item is received by SPORFF.com for processing, SPORFF.com will send out a replacement unit. If the order is within 14 days of purchase date, the customer may elect to have a refund issued instead. All shipping charges are non-refundable. Send Email with your name, invoice number, and details about the return to: support@sporff.com.

If an immediate replacement is required before processing can occur, the customer can purchase a second unit from SPORFF.com to be shipped to the customer at once. This shipping charge will be shipped at SPORFF.com’s expense. After SPORFF.com receives the returned unit, SPORFF.com will issue a refund for the second purchase. Send Email with your name, invoice number, and details about the return to: support@sporff.com.

Order is more than 30 days old
If the order is more than 30 days old, the customer must contact SPORFF.com by email or phone to obtain a RMA number to send the item back to SPORFF.com for replacement. After the item is received by SPORFF.com for processing, SPORFF.com will send out a replacement unit. Send Email with your name, invoice number, and details about the return to: support@sporff.com.